Privacy Policy

This Privacy Policy explains what data SANOUKA collects, how it is used, and the choices available to you. SANOUKA is a mobility information and decision-support application.

Scope: iOS and Android Email-only account Approximate location supported

1. Information We Collect

We collect only the data necessary to provide and improve our services.

a. Information you provide voluntarily

Email address (for account creation or communication)
Feedback, reports, or corrections submitted through the app

b. Information collected automatically

Approximate location data (used to suggest relevant routes and mobility options)
Device information (operating system, app version)
App usage data (features used, interaction timestamps)

Note: SANOUKA does not collect precise real-time GPS tracking unless explicitly enabled by the user.

2. How We Use Your Information

We use collected data to:

Provide mobility information and route suggestions
Improve data quality and estimation models
Understand app usage to improve user experience
Maintain app security and stability

We do not sell personal data.

3. Data Sharing

SANOUKA may share aggregated and anonymized data only with:

Mobility or transportation partners (for service integration or redirection)
Public or institutional stakeholders (for mobility analysis and planning)

No personally identifiable information is shared without user consent.

4. Third-Party Services

We may use third-party services for:

Analytics
Cloud hosting
Error monitoring

These providers process data on our behalf and are required to apply appropriate data protection measures.

5. Data Retention

Personal data is retained only as long as necessary to:

Provide the service
Improve platform performance
Comply with legal obligations

Users may request deletion of their personal data at any time.

6. Your Rights

You may request:

Access to your personal data
Correction or deletion of your personal data

How to request: Send an email to contact@sanou-ka.com.

7. Data Security

We implement reasonable technical and organizational measures to protect data from unauthorized access, loss, or misuse.

8. Children's Privacy

SANOUKA is not intended for children under the age of 13.

We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be reflected on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: contact@sanou-ka.com
Company: SANOUKA
Country: Cote d'Ivoire